LEWISTON, Maine — Mainers can now get care for a variety of health issues–from minor illnesses and allergy symptoms to bumps, bruises and bug bites—all while practicing appropriate social distancing. In fact, they don’t need to even leave home, by taking advantage of Maine Urgent Care’s new “virtual visits” program.
The program launched today connects providers from MUC’s two locations—Lewiston and Topsham—with patients who reserve a time online. The “virtual visit” is a convenient, accessible and safe way to get care for low acuity conditions without having to wait in a doctor’s office or a busy Emergency Room. Patients aged six months and up will be seen.
“We can help people stay out of the ER, not to mention lower their exposure to the coronavirus and diminish its spread,” said Melissa Caccamo, director of ambulatory and retail service for Central Maine Healthcare. “With a few steps they can be online with a provider while they sit in their living room.”
Once patients reserve their spot online at www.maineurgentcare.com, (between 9 a.m. and 7 p.m.) they will be walked through a process that includes providing a driver’s license and proof of insurance and taking care of any charges they might be responsible for, before connecting with a provider. In addition to diagnosis and instructions for care, MUC can also refill one month’s worth of non-narcotic prescription or refer patients to specialty clinics. Abdominal and chest pain patients cannot be treated and should call their primary care providers or visit the ER.
About Maine Urgent Care
MAINE URGENT CARE was founded in 2018 with a mission to provide truly convenient, high quality medical care to the communities of central Maine. The walk-in clinics in Topsham and Lewiston are open 8 a.m. to 8 p.m., 7 days a week to provide prompt medical treatment, as well as convenient services such as physicals, X-Rays, lab testing, and vaccinations. Maine Urgent Care is a faster, more affordable alternative to the Emergency Room.
As a partner of Central Maine Healthcare, Maine Urgent Care is able to connect patients with hundreds of medical providers and specialty services, so they can easily get the care they need, when they need it.
