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A message from Central Maine Healthcare about phone calls from our team members 

June 24, 2025 by David Gillis

Our information technology teams are moving swiftly toward full restoration of our systems and schedules. Patients may receive phone calls from our team. These calls are an important part of reconnecting with you—whether it’s to confirm a routine appointment, discuss lab or imaging results, or reschedule an elective surgery.

Our team may ask you to confirm information, like your full name, date of birth, or insurance details. We will never ask for your Social Security number.

We encourage you to take these steps if you are unsure about a call:

  • Ask questions. Our team members will gladly identify themselves.
  • Hang up if something doesn’t feel right. Then, call your practice directly or call our main switchboard at 207-795-0111.
  • Don’t give your Social Security number—no one from Central Maine Healthcare will ever request it over the phone. 

If you are ever in doubt, give us a call—we’ll be happy to confirm we called, and it’s always nice to hear from you.

Filed Under: System Outage

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