Since the system outage on June 1, our physician and clinical teams have remained fully committed to providing safe, high-quality care for our communities. We quickly activated our established downtime procedures, shifting from computer to paper systems, ensuring patient care continued with minimal interruption. Many of us remember well the days of paper charts and few computers.
Throughout our emergency departments, operating rooms, and physician practices, we have continued to care for patients at a high level—from routine visits to urgent surgical procedures. I am incredibly proud of all our team members who have risen to this challenge with skill, professionalism, and compassion.
As we make steady progress toward full system restoration, I want to reassure our communities that patient safety and high-quality care remain our highest priority. If your appointment with us required rescheduling, or certain test results or procedures were delayed, you have either heard or will hear from us soon to reschedule your visit, procedure or review your results.
On behalf of your medical staff, we are doing what we do best, providing excellent, high-quality care to our patients every day—with every resource possible—because you are not just our patients, you are our neighbors, friends and family.