Wendy Hebert, RN, who works at Rumford Hospital’s Emergency Department, has won the DAISY Award.
The DAISY Award is an international program that recognizes nurses for their compassionate care and the difference they make in patients’ lives. Patients, their families, visitors, physicians and other team members can nominate a nurse for the award.
Wendy was nominated by a patient who has struggled with ongoing anxiety issues. Part of that patient’s nomination letter is below:
“I always see the nurses who get this award help with physical injury, but not mental health. I have struggled with anxiety for many years. I have been seen many times in the ED for this, and many times have had Wendy as my nurse.
This last time I was brought in, she was there. She was real, she got down to my level and said all the things I needed to hear. I have a teenage son who lost his father at a young age. He is my life and my world, but Wendy told me I need to go live for me! I was not just put here to raise him but to enjoy this life with him. I knew I needed to get a grip on what was going on. I couldn’t suffer in my head like this every day, all day.
I left the hospital that day with her words on repeat in my head. I can’t thank her enough for what she did for me that day.”
“We are all so glad to see Wendy get the recognition she deserves,” said Jenifer Madore, MSN, vice president of Nursing and Patient Services at Rumford Hospital. “Creating a welcoming, caring and nonjudgemental environment is one of Central Maine Healthcare’s Service Standards, and Wendy does that every day. This patient’s account is just one example of that.”