Notice of data security incident

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Jim Cyr

CMMC grads are the Eyes and Ears of our Nurses

August 22, 2025 by Jim Cyr

Central Maine Healthcare will soon have some new certified nursing assistants (CNAs) among its ranks.

Earlier this month, eight CNA candidates graduated from CMMC’s Earn to Learn Program. It’s an eight-week state-approved training regimen and is free to the students. The program includes classwork, a skills lab and clinical experience. 

All eight graduates have passed the state CNA Competency Exam and have been offered positions within Central Maine Healthcare which includes CMMC, Rumford Hospital and Bridgton Hospital.

“You are the eyes and ears of the nurses,” Kaitlyn Smith, RN, director of Acute Care Nursing at CMMC, told the graduates. “You are often the first person a patient comes across. You’re often the person who helps them into their car when we discharge them. You are the face of Central Maine Healthcare. Just remember why you wanted to go into the healthcare profession: to take care of patients.”

“The Earn to Learn program is a great opportunity for those wishing to begin a career in the healthcare industry,” said Dick Kropp, chief people officer at Central Maine Healthcare. “Our CNAs are vital members of our team and the communities they serve through their care of our patients. I would encourage anyone who considering a career as a CNA to check out what CMMC has to offer.”

The next Earn to Learn program starts in October. Those interested can call (207) 795-7526.

Filed Under: Central Maine Healthcare

Central Maine Healthcare welcomes new orthopedic surgeon

August 15, 2025 by Jim Cyr

Central Maine Healthcare is pleased to announce the arrival of a new provider. Eric Benson, MD, is now practicing at Central Maine Healthcare Orthopedics.

Dr. Benson attended Princeston University before receiving a Master of Science in Physiology at Georgetown University. He attended the Georgetown University School of Medicine before completing an orthopedic surgery residency at the University of New Mexico and a fellowship in shoulder, elbow and hand surgery at the Roth/McFarlane Hand and Upper Limb Center in London, Ontario.

Prior to joining Central Maine Healthcare, he practiced at New Mexico Orthopedics, specializing in shoulder and elbow surgery.

“I chose orthopedic surgery and shoulder and elbow surgery in particular because I have the opportunity to work with and help a wide range of patients with different interests and activity levels and at different stages of life,” Dr. Benson said.

Central Maine Healthcare Orthopedics offers a full spectrum of treatments and services, from fracture care and casting for broken bones to complicated surgical procedures, rehabilitation and therapy services, allowing delivery of comprehensive, whole-person care from one location, to help patients get back to the activities they love.

Filed Under: Central Maine Healthcare

Rumford Hospital cardiac rehab team earns key certification

August 8, 2025 by Jim Cyr

Rumford Hospital’s Cardiopulmonary Rehabilitation unit has been recertified by the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR).

According to AACVPR, this certification is recognition of the team’s commitment to improving the quality of life of patients by enhancing standards of care.

To earn accreditation, the rehab program participated in an application process that requires extensive documentation of their practices. AACVPR Program Certification is the only peer-review accreditation process designed to review individual programs for adherence to standards and guidelines developed and published by AACVPR and other related professional societies.

“Achieving AACVPR Certification for our Cardiopulmonary Rehabilitation program was no easy feat, but our patients in the River Valley are absolutely worth it,” said Michelle Radloff, who leads the cardiac rehab team. “We are proud of our rehabilitation program’s commitment to delivering high-quality care and service, and even prouder of our incredible team for all they’ve accomplished.”

Founded in 1985, AACVPR is a multidisciplinary organization dedicated to the mission of reducing morbidity, mortality and disability from cardiovascular and pulmonary disease through education, prevention, rehabilitation, research and disease management. 

Pictured: members of the Rumford Hospital cardiac rehab unit, Krysty Tomkins, RN, Tammy Berry, RN, Dan Elliot, RN

Filed Under: Central Maine Healthcare

 Notice of Data Security Incident 

July 31, 2025 by Jim Cyr

 Central Maine Healthcare is committed to protecting the confidentiality and security of the information we maintain. Central Maine Healthcare experienced a data security incident. This notice explains the incident, measures we have taken, and some steps patients can take in response. 

Central Maine Healthcare first became aware of the incident on June 1, 2025, after we detected unusual activity in our in our information technology (“IT”) network and immediately took steps to protect and secure our systems. We promptly launched an investigation with the assistance of third-party cybersecurity experts and notified law enforcement. 

Our ongoing investigation determined that an unauthorized party accessed Central Maine Healthcare’s IT environment between March 19, 2025 and June 1, 2025. While in Central Maine Healthcare’s IT environment, the unauthorized party may have accessed and/or acquired files that contain Central Maine Healthcare patient information, including names, dates of birth, treatment information, and diagnostic information. 

On July 31, 2025, we began notifying Central Maine Healthcare patients whose information may have been involved in the incident. We also established a dedicated, toll-free incident response line to answer questions that individuals may have. If an individual believes their information was involved and has any questions about this incident, please call 833-397-7918, Monday – Friday, 8:00 a.m. – 8:00 p.m., Eastern Time, Eastern Time, except for major U.S. holidays. 

For patients whose information may have been involved in the incident, we recommend that they review the statements they receive from their healthcare providers and health insurance plans. If they see any services that were not received, they should contact the provider or health plan immediately. 

We take this incident very seriously and sincerely regret any concern this may cause. To help prevent something like this from happening again, we have implemented enhanced monitoring and alerting software to further protect and monitor our systems. 

Filed Under: System Outage

Central Maine Healthcare’s rural hospitals awarded for outstanding stroke care

July 30, 2025 by Jim Cyr

Rumford Hospital and Bridgton Hospital, which are part of Central Maine Healthcare, have been recognized by the American Stroke Association and American Heart Association for their outstanding care of stroke patients.

The two critical access hospitals received the Get with the Guidelines Rural Stroke Achievement Award.

These awards recognize rural hospitals for applying the most up-to-date, evidence-based treatment guidelines to improve patient care and outcomes.

Rumford Hospital received the Gold Award while Bridgton Hospital received the Silver Award.

“I want to thank all team members who have consistently dedicated themselves to enhancing patient care,” said Stephany Jacques, president of Rumford Hospital and Bridgton Hospital.  “This recognition serves as a reminder of their deep commitment to their patients and to the community every day.”

Pictured:

Rumford Hospital Stroke Award(front): Lauren Bradley, RN (back left to right): Kelly Smith, tech, Denise Harvey, RN, Merideth Alanskas, RN, nurse leader

Bridgton Hospital Stroke Award (left to right): Jake Richards, RN, associate nurse leader, Nadine Shalabi, RN, Kevin Kralik, MD, Janette Laplante, RN, nurse leader, Kari Paradis, RN, VP of Nursing, Erica Underwood, infection preventionist, Chris Hodgkins, director of regional practices and specialty clinics and Mary Fernald, RN

Filed Under: Central Maine Healthcare

Central Maine Healthcare orthopedic surgeon wins USA Hockey safety award

July 17, 2025 by Jim Cyr

Dennis Sullivan, MD, a surgeon at Central Maine Healthcare Orthopedics, is the recipient of the 2025 Dr. Alan Ashare Excellence in Safety Award. The USA Hockey award recognizes individuals who make outstanding contributions to make hockey safer for all participants.

Over the past 25 years, Dr. Sullivan has dedicated significant time to athletes who compete at the highest level within USA Hockey, in addition to practicing as a surgeon.

Dr. Sullivan has been the team physician for the U.S. Under-17 Select Team 23 times at the Under-17 Five Nations Tournament. He’s also worked for U.S. teams at the Hlinka Gretzky Cup, Deutschland Cup and the IIHF Men’s World Championship, among other events. Dr. Sullivan also served as the team physician for the Portland Pirates from 1994-2008.

“Dr. Sullivan is a very experienced and knowledgeable hockey doctor,” said Mike Stuart, MD, chief medical and safety officer for USA Hockey. “He’s also very dedicated to USA Hockey, and he’s a very dependable, reliable, valuable addition to our USA Hockey teams internationally.”

Dr. Sullivan said sharing in his teams’ successes has been an incredibly rewarding experience.

“There’s no better feeling than seeing Team USA lining up on the rink for The Star-Spangled Banner after we’ve won a game in the Czech Republic or Slovakia, and knowing you were a part of keeping them on the ice,” Dr. Sullivan said.

Dr. Sullivan currently specializes in shoulder and knee surgery at Central Maine Healthcare Orthopedics.

USA Hockey created the award in 2005 and presents it annually in June at the USA Hockey President’s Awards Dinner during the USA Hockey Annual Meeting. It was renamed in 2024 to honor Ashare, who passed away on July 5, 2023, at 85 years old. Ashare was the chair of the USA Hockey Safety and Protective Committee for 25 seasons, and co-chair of the committee for seven seasons after.

Central Maine Healthcare Orthopedics offers a full spectrum of treatments and services – from fracture care and casting for broken bones to surgery and rehabilitation – allowing them to deliver comprehensive, whole-person care, all from one location, to help patients get back to the activities they love. The facility is outfitted with state-of-the-art equipment and organized to support an unmatched level of multidisciplinary care.

Photo: (left)Kevin Margarucci, manager of player safety for USA Hockey, Dennis Sullivan, MD (photo courtesy Tom Kimmell)

Filed Under: Central Maine Healthcare

Blood Drive at CMMC next week

July 17, 2025 by Jim Cyr

Central Maine Medical Center (CMMC) is once again partnering with the American Red Cross and LifeFlight of Maine to host a blood drive.

This will be the third in a series of quarterly blood drives that started at the beginning of this year.

It will be held on July 21 at the CMMC campus at the A,B,C Conference Room, 12 High Street, lower level, from 10 a.m.-3:00 p.m.

Donations will be made by appointment only. You can register by clicking on this link.

Filed Under: Central Maine Healthcare

CMMC to once again host Clinic in the Community

July 11, 2025 by Jim Cyr

For the second consecutive year, CMMC will host a Clinic in the Community in Lewiston.

The event will be held at Kennedy Park in Lewiston on July 11 from 1-4 p.m.

Those who come to the clinic will be able to access free blood pressure checks, reproductive healthcare services, diabetes screenings and other services. 

The event is being organized by the Central Maine Family Medicine Residency, Healthy Androscoggin and Maine Family Planning.

“Last year’s Clinic in the Community was very well received, and we’re hoping for a repeat this year,” said Bethany Picker, MD, program director for Central Maine Family Residency. “Kennedy Park is such a busy place in the summer months, so it’s a great opportunity for people in the area to access free medical services. At the same time, it’s an opportunity for our residents to immerse themselves in the local community.”

For more information on the Clinic in the Community, contact Central Maine Family Medicine Residency at 207-795-2803; Healthy Androscoggin at 207-795-5990 or Maine Family Planning at 207-922-3222.

Pictured: 2024 Clinic in the CommunityAll pharmacy phone lines are working normally. We look forward to hearing from you. 

Filed Under: Central Maine Healthcare

A CMMC Pharmacy phone update

July 3, 2025 by Jim Cyr

All pharmacy phone lines are working normally. We look forward to hearing from you. 

Filed Under: System Outage

A message about the CMMC Pharmacy phones

July 2, 2025 by Jim Cyr

We are aware of intermittent issues with the phones at the CMMC Pharmacy this afternoon. Our information technology team is hard at work to resolve the issue. Our switchboard is standing by at CMMC to assist you if you cannot connect directly. That number is 207-795-0111

Filed Under: System Outage

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