The Topsham Care Center phone is now accepting calls at 207-798-6300.
Update on system outage at Central Maine Healthcare
Team members at Central Maine Healthcare are working tirelessly to restore systems and have made significant progress since the outage began early last week.
Many phone lines have been restored, with 12 more added today. We are able to accept patient calls at Central Maine Medical Center, Bridgton Hospital and Rumford Hospital and primary care practices, all of which are busy treating patients.
Our information technology team has been augmented with national healthcare IT experts who continue to work around the clock to address the cause of the system outage and restore the network as soon as possible.
Doctors at all hospital locations are performing surgery and diagnostic procedures with schedules that are growing daily.
Central Maine Medical Center continues to treat all patients who arrive by ambulance, as well as walk-in patients, including trauma and cardiovascular patients who are in need of advanced interventional care.
Bridgton Hospital and Rumford Hospital emergency departments continue to accept all patients.
Patients can visit www.centralmainehealthcare.org or access the link from each of the hospital Facebook pages for daily updates.
An update for our CMMC patients:
We have limited phone connectivity at many of our practice and hospital locations today. We welcome you to call the main line for the location you are trying to reach. If you are unable to reach us by phone, you can visit us in person or call our main line at CMMC 207-795-0111.
An update for CMMC, Bridgton Hospital, Rumford Hospital and all physician and practice locations:
If you need a prescription refilled, please bring the most recent bottle or container with the prescription label on it with you, or have it available when you call us. This will make identifying the details of your prescription easier and enable us to help you faster.
An update for our Bridgton Hospital patients:
If you are experiencing a medical emergency, our Emergency Department is open or call 911.
Our phone lines are now open at Bridgton Hospital at 207-647-6000. Our team is standing by to take your calls.
Having difficulty reaching our medical group practices? Most of our clinics or physician practice locations are open. We welcome your visit during regular business hours.
The phone lines at North Bridgton Family Practice and Walk-In Clinic are now open at 207-647-9021.
Naples Family Practice is now able to receive calls at 207-693-6106.
If you are visiting our lab or medical offices and have your lab order or appointment letter, please bring it with you for faster service.
MyHealthlink, our patient portal, is functional and may be helpful for reference. Please note, we are unfortunately not receiving your messages from the patient portal.
While we know our system outage has been challenging, please know that your doctors, nurses, and care team at Bridgton Hospital have been thinking of you and hope you are well.
We will continue to provide updates as they become available.
#BridgtonHospital
An update for our Central Maine Medical Center patients:
If you are experiencing a medical emergency, our Emergency Department is open or call 911.
Having difficulty reaching Central Maine Medical Center or our medical group practices? Most of our clinics or physician practice locations are open. We welcome you to visit during regular business hours.
If you are visiting our lab or medical offices and have your lab order or appointment letter, please bring it with you for faster service.
MyHealthlink, our patient portal, is functional and may be helpful for reference. Please note, we are unfortunately not receiving your messages from the portal.
We do have limited phone access at 207-795-0111. Our team is standing by to take your calls.
While we know our system outage has been challenging, please know that your doctors, nurses and care team at Central Maine Medical Center have been thinking of you and hope you are well.
We will continue to provide updates as they become available.
#CentralMaineMedicalCenter #CMMC
An update for our Rumford Hospital patients:
If you are experiencing a medical emergency, our Emergency Department is open or call 911.
Our phone lines are now open at Rumford Hospital at 207-369-1000. Our team is standing by to take your calls.
Swift River Family Medicine patients can now call 207-562-4226.
All clinics and physician practice locations are open. We welcome your visit during regular business hours.
If you are visiting our lab or medical offices and have your lab order or appointment letter, please bring it with you for faster service.
MyHealthlink, our patient portal, is functional and may be helpful for reference. Please note, we are unfortunately not receiving your messages from the patient portal.
While we know our system outage has been challenging, please know that your doctors, nurses, and care team have been thinking of you and hope you are well.
We will continue to provide updates as they become available.
#RumfordHospital
Central Maine Healthcare is experiencing a disruption to our computer and phone systems. We are actively working on a resolution.
On June 1, 2025, technicians monitoring the information systems at Central Maine Healthcare identified unusual activity within the system’s computer software. In response, they immediately secured and shut off all information technology applications and hardware, including network servers and phone systems.
Central Maine Medical Center, Bridgton Hospital and Rumford Hospital are receiving and treating patients, and all physician offices and outpatient sites remain open. The hospitals and physician offices will be informing patients if elective procedures and office visits will be rescheduled.
Further updates will be shared as they become available.
Elsemore Dixfield Family Medicine recipient of United Hero Award
The entire team at Elsemore Dixfield Family Medicine was recently honored for delivering exceptional patient care.
Jessica King, DO, and her team were awarded the 2024 United Hero Award. The award, which is presented by United Healthcare, recognizes healthcare providers for delivering highly rated patient experiences, based on specific targets in patient experience surveys, including getting needed care, care coordination and doctor-patient conversations.
“This award affirms what we already know to be true,” said Christopher Hodgkins, director of regional clinics and care centers for Central Maine Healthcare. “Dr. King and the entire team at Dixfield go above and beyond to provide exceptional care – our patients, organization and community are lucky to have such a talented care team.”
Community Health Fair returns to Bridgton Hospital
The Bridgton Hospital Community Health Fair is back. The hospital held its first annual fair since the pandemic.
Turnout was strong for the event that offered people in the Lakes Region community a chance to tour the hospital and learn about expanded services in cardiology, orthopedics and oncology that are now available. Mammograms were offered and there were opportunities to become new patients of the hospital’s primary care doctors.
Attendees were also able to explore job opportunities with Central Maine Healthcare.
It was also a great event for children who were treated to face paintings, a bounce house and a chance to meet with Dr. Eddy, the official mascot of Central Maine Healthcare.
“It was so great to see members of the community come to the hospital to enjoy this great event,” said Stephany Jacques, president of Bridgton Hospital. “Bridgton Hospital has had some significant improvements in recent years, and this offered the public an opportunity to learn about what is happening here and how they can benefit. We look forward to having this event again next year!”