CMH hospitals and physician practices are back online.
If you are experiencing a medical emergency, our Emergency Department is open, or call 911.
For the most updated information see below:
A message to our community
Dear patients and friends of Central Maine Healthcare, I am pleased to share that our systems have been fully restored following the recent system outage. I know this disruption affected many of you, and I am deeply grateful for your patience and understanding. I fully acknowledge that this event created difficulty for many of our…
A message to our cancer patients receiving radiation therapy
At the Cancer Care Center at Central Maine Medical Center, our state-of-the-art Varian TrueBeam linear accelerators deliver radiation therapy with speed, precision and advanced technology—targeting tumors effectively while minimizing exposure to surrounding healthy tissue. This leading-edge equipment depends on sophisticated computer systems to operate with accuracy, safety and reliability. We know that the Cancer Care…
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A message to our patients about the “Contact Us” form
We continue to restore normal operations following our recent system outage. With most of our practices and locations now fully reachable by phone, we are retiring the “Contact Us” form from our temporary website. Nearly 600 patients used the form to schedule or reschedule appointments, request prescription refills, and get assistance during the outage —…
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A message from Central Maine Healthcare about phone calls from our team members
Our information technology teams are moving swiftly toward full restoration of our systems and schedules. Patients may receive phone calls from our team. These calls are an important part of reconnecting with you—whether it’s to confirm a routine appointment, discuss lab or imaging results, or reschedule an elective surgery. Our team may ask you to confirm information, like your full name, date…
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A message from Michael Berlowitz, MD, Chief Medical Officer, Chief of the Central Maine Heart and Vascular Institute
Since the system outage on June 1, our physician and clinical teams have remained fully committed to providing safe, high-quality care for our communities. We quickly activated our established downtime procedures, shifting from computer to paper systems, ensuring patient care continued with minimal interruption. Many of us remember well the days of paper charts and few…
Information technology and phone update
The Central Maine Healthcare information technology team, along with a team of national healthcare experts, continue to assess the restoration of our systems after the reported outage on June 1, 2025. While we do not have a clear timeline for full restoration of our systems, servers and computers, we will continue to provide updates as…
A message about your prescriptions
What if I need a prescription? If you need a new prescription or a refill, please call or visit the doctor’s office where you are regularly seen. Your doctor’s office can be reached at their usual office number. Your call will be answered by our caregiver team, and they will be glad to speak with…
A message for all Central Maine Healthcare patients about appointments and medical records
Text and email reminders for appointmentsWe cannot currently send email or text reminders to patients. In some cases, we have been able to find schedules and call patients to remind them of appointments, but this varies by location and day. If you are on the myHealthlink patient portal, your appointments will be visible there. Once…
A message for patients at the Topsham Care Center
The Topsham Care Center phone is now accepting calls at 207-798-6300.
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Update on system outage at Central Maine Healthcare
Team members at Central Maine Healthcare are working tirelessly to restore systems and have made significant progress since the outage began early last week. Many phone lines have been restored, with 12 more added today. We are able to accept patient calls at Central Maine Medical Center, Bridgton Hospital and Rumford Hospital and primary care practices, all of which…
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An update for our CMMC patients:
We have limited phone connectivity at many of our practice and hospital locations today. We welcome you to call the main line for the location you are trying to reach. If you are unable to reach us by phone, you can visit us in person or call our main line at CMMC 207-795-0111.
An update for CMMC, Bridgton Hospital, Rumford Hospital and all physician and practice locations:
If you need a prescription refilled, please bring the most recent bottle or container with the prescription label on it with you, or have it available when you call us. This will make identifying the details of your prescription easier and enable us to help you faster.
A message from Steven G. Littleson, DBA, President and CEO
While we continue to work hard to bring our systems back online, our hospitals continue to treat patients in our emergency departments, admit critically ill patients to our ICU, and see patients in all of our physician practices. We are prioritizing restoring services to certain outpatient diagnostic services and our retail pharmacy, which have limited…
Continue Reading A message from Steven G. Littleson, DBA, President and CEO
An update for our Bridgton Hospital patients:
If you are experiencing a medical emergency, our Emergency Department is open or call 911. Our phone lines are now open at Bridgton Hospital at 207-647-6000. Our team is standing by to take your calls. Having difficulty reaching our medical group practices? Most of our clinics or physician practice locations are open. We welcome your…
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An update for our Central Maine Medical Center patients:
If you are experiencing a medical emergency, our Emergency Department is open or call 911. Having difficulty reaching Central Maine Medical Center or our medical group practices? Most of our clinics or physician practice locations are open. We welcome you to visit during regular business hours. If you are visiting our lab or medical offices…
Continue Reading An update for our Central Maine Medical Center patients:
An update for our Rumford Hospital patients:
If you are experiencing a medical emergency, our Emergency Department is open or call 911. Our phone lines are now open at Rumford Hospital at 207-369-1000. Our team is standing by to take your calls. Swift River Family Medicine patients can now call 207-562-4226. All clinics and physician practice locations are open. We welcome your…
Continue Reading An update for our Rumford Hospital patients:
Central Maine Healthcare is experiencing a disruption to our computer and phone systems. We are actively working on a resolution.
On June 1, 2025, technicians monitoring the information systems at Central Maine Healthcare identified unusual activity within the system’s computer software. In response, they immediately secured and shut off all information technology applications and hardware, including network servers and phone systems. Central Maine Medical Center, Bridgton Hospital and Rumford Hospital are receiving and treating patients,…