- Quality care ratings are a simple, efficient way to measure the level of care a hospital provides.
- Quality care ratings are also a way to better understand a hospital’s practice when it comes to patient safety.
- Reviewing quality care ratings helps patients choose the best care for their healthcare goals and needs.
What It Means
Every day, the providers and staff at Central Maine Healthcare strive to deliver the highest quality care. That means caring for patients without exposing them to additional harm, such as medical errors or hospital-acquired infections. We measure our success through quality of care ratings from independent agencies. These ratings allow us to measure how effectively we administer patient care, how affordable care is to our patients and how we compare to other healthcare facilities on a local and national scale.
How Are We Doing?
Central Maine Healthcare participates in quality care ratings from the Maine Health Data Organization (MHDO), the Maine Quality Forum (MQF) and The Leapfrog Group. The Leapfrog Group is a national nonprofit that scores hospitals twice a year and offers grades from A–F based on patient safety, quality care, and cost of care. More than half of the country’s hospitals voluntarily provide data to the Leapfrog Group.
When these third parties review our organization, they look at our rates of errors, injuries, accidents and hospital-acquired infections as well as our processes in place to address those issues. The staff at CMH facilities have made concerted efforts to improve quality, CMMC receives a Hospital Safety Grade from Leapfrog and Bridgton and Rumford hospitals both participate by submitting the Leapfrog survey but they are only eligible for Top Rural Hospital.
Patients are welcome to review our data which is published on the Compare Maine web site sponsored by MHDO and MHQ:
Under CEO Jeff Brickman’s leadership, our facilities have used a combination of technology and strategic partnerships with other local healthcare providers to improve access to high-quality care while also lowering costs for patients. CMH has received national quality and safety accreditations in many fields, including advanced primary stroke, bariatric surgery, orthopedics and rehabilitation medicine.