Central Maine Healthcare

Telehealth Services

Central Maine Healthcare now offers telehealth services, bringing you the care you need when you’re unable to leave home. Online and telephone visits are available at most of our outpatient locations.

What is Telehealth?

Telehealth is a service provided to connect you with your healthcare provider virtually, without having to leave the comfort of your home. Telehealth includes phone appointments and video appointments with your provider using technology such as a smartphone, computer or tablet. Depending on your needs and the purpose of your intended visit, you are able to speak your provider about medical conditions and concerns, receive a diagnosis and request prescriptions. To find out if a telehealth visit is right for you, contact the Patient Service Representative at one of our outpatient practices. We can discuss your options with you and schedule the visit.

Telephone Visits

Telephone visits are now available in all CMH primary care and specialty care practices, so you can conduct your healthcare visit by phone from the comfort of your home. Available for both current and new CMH patients, these appointments are scheduled by calling your practice of choice and requesting the appointment. Phone visits are the same cost as an office visit and are covered by all in-network insurance providers.

Online Visits by Smartphone, Computer or Tablet

Many Central Maine Healthcare primary care and specialty care practices now have the ability to conduct online visits. You can visit with your provider using a smartphone, computer or tablet. Below is a list of practices that are currently offering this service. We will continue to update the list as more are added.

Plastic and Reconstructive Surgery

Meet Our Providers

We are all about the whole you and helping you feel like the true you. We start by listening. To schedule a consultation with a caring specialist, call 207-795-6543.

Everything You Need to Feel 100% Whole – Let us take care of you with :

Relaxing Atmosphere: Our facility is designed to offer a comfortable, calming ambiance. We want you to feel as relaxed as possible before, during and after treatment.

Full Range of Services: We offer both reconstructive surgery and elective cosmetic surgery. We also offer laser treatments and other aesthetic much of which can be completed in under an hour with no downtime necessary.

Flexible Hours: We offer extended hours to make booking before and after work appointments possible for our patients.

Seamless Service: From check-in to check-out, we take total care of you. We have a care coordinator and a surgical scheduler on staff, guaranteeing there are no mistakes or gaps in service.

Collaboration & Convenience: As part of Central Maine Healthcare, we work with many practices and centers also within the system. If you’ve been referred from other service lines such as our Breast Care Center, Ear, Nose & Throat or Orthopedics, we will collaborate with their team members to schedule your reconstructive surgery, scar revision or other needs.

Patient Information: Central Maine Healthcare’s Plastic Surgery Department wants to keep you informed every step of the way. Below, we’ve compiled a list of useful information as a starting point. If you have any additional questions, please contact us at 207-795-6543.

Appointments: We kindly ask that each patient be on time for their scheduled appointment.

Cancellations: If you cannot make your scheduled appointment, please call at least 24 hours before to cancel and reschedule. This allows us to adjust our care provider’s schedule and allow access to others who may have been anticipating an appointment. If you must cancel on the day of the appointment because of an emergency, please call our office as soon as possible. Failure to notify us of a cancellation of your appointment is considered a missed appointment. Repeat missed appointments will result in discharge from the practice.

Payment for Services: Payment and/or co-pay is expected at the time of service. If applicable, we will submit your bill to your insurer. Please bring your insurance card to every appointment. If an insurance claim is submitted, you will receive a bill indicating the balance due from you after the claim is processed. Please be sure to immediately notify the Patient Financial Services office of any insurance change by calling 207-795-2237.

Prescriptions: Prescription refill requests must be placed Monday – Thursday between 8 a.m. and 4:30 p.m. and Friday between 8 a.m. and noon. When possible, please call the office when you have one week of medication left. Otherwise, please contact the office and allow at least two business days for the nurse and the care provider to process the request. The office will contact you only if there are questions about your request.

After Hours Calls: If your medical need is urgent and cannot wait until the office opens, patients may reach the on-call care provider by calling 207-795-6543. The answering service will page the provider and have them return your call. Please unblock your phone line to allow the physician to call you back. The on-call care provider will not take non-urgent after hour calls regarding refills or appointments.

Release of Information to A Spouse or Family Member: Patient confidentiality laws require you to sign a release before your care provider can talk with your spouse, family member or anyone else about your care. If you would like to have such a release sent to you, please contact us.

Medical Records: A signed authorization release is required for the release of any medical records. We do whatever is necessary to ensure the privacy of our patients. If you are transferring from another provider’s office, please have your medical records forwarded to our office. We reserve the right to charge a fee for copying of medical records.

Patient Satisfaction & Policy Regarding Cosmetic Revision: Our goal is your satisfaction. Plastic and cosmetic surgery is an art based in science. Perfection, while always the goal, is rarely achieved. We strive for the best outcomes possible, but occasionally dissatisfaction occurs. While working with you, your surgeon may recommend a revision to help achieve your ultimate goal for the procedure. Depending on the circumstances, the revision may be done at an additional cost to you. In rare cases, your surgeon may offer you a reduced or no cost revision within six months of your procedure.

Office Hours
Central Maine Plastic Surgery 593 Center Street, Auburn, ME 04210 207-795-6543 Directions Practice Hours: Monday 7:30 a.m. – 6:30 p.m. Tuesday 8:00 a.m. – 4:30 p.m. Wednesday 8:00 a.m. – 4:30 p.m. Thursday 7:30 a.m. – 6:30 p.m. Friday 8:00 a.m. – 4:30 p.m.	Bridgton Hospital Specialty Clinic 25 Hospital Drive, Bridgton, ME 04009 207-693-6106 Directions Practice Hours: Wednesdays – twice each month Fridays

Ways to Give

Help make a difference in your community’s well-being.

Central Maine Healthcare is dedicated to providing compassionate, high-quality healthcare to residents of central Maine, every day.

Our non-profit hospitals – Bridgton Hospital, Central Maine Medical Center and Rumford Hospital – rely on community support to help us strengthen and enhance our patient care, health education, medical equipment, and facilities, and ensure that central Maine, the Lakes Region and the River Valley continue to receive top-notch healthcare close to home. Whether you choose to donate to a specific program or service or make a general contribution, your gift will make a positive impact on the health and well-being of your community.

For more information about ways to give to Central Maine Healthcare, please contact our Office of Philanthropy by email at giving@cmhc.org or telephone at 207-795-2685.