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Central Maine Healthcare

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Tobacco and Smoke Free Campuses

Use of the following is not permitted on CMH property:

  • Cigarettes
  • Cigars
  • Pipe smoking
  • Electronic cigarettes
  • Chewing tobacco
  • Snuff
  • Marijuana
  • Other non-approved FDA devices

This policy helps us keep patients, visitors, and team members safe from second- and third-hand smoke and supports those who are trying to quit tobacco use. Thank you for your commitment to a healthier community.

To learn more, download the following documents:
CMH Tobacco-Free Policy
Team Member Guide How to Support Patients and Families
Tobacco-Free & Smoke-Free Summary & Fact Sheet

Additional Resources:
American Lung Association – Quit Smoking
American Lung Association – Lung Friendly Workplace
Artificial Scents Have No Place in Our Hospitals
GovDocs – Fragrance Free Workplace
Mayo Clinic: Fragrances and Asthma/Allergies

Rheumatology

Meet Our Rheumatology Providers

There are hundreds of diverse and sometimes unrelated rheumatic disorders, many are accompanied by inflammatory symptoms and most cause undue pain in the bones and joints. Though rheumatic conditions can vary greatly, the goals of treatment are largely the same: To reduce pain and inflammation, to slow or stop joint damage, and to help people feel better so they can stay active.

Preventive care includes immunizations, lead screening, developmental screening and vision screening. Wellness checks and routine physical are an essential part of preventive care. Treatment options for rheumatic disorders, like the conditions themselves, vary widely in style and scope. Therapies may include long-term lifestyle changes, exercise and diet regimens, drug therapies, surgical options, and of course education.

Many rheumatic disorders are difficult to identify in the earliest stages. Rheumatologists at Central Maine Healthcare have been specially trained to examine areas of pain and swelling and to discover the root cause. As some disorders respond better to treatment in their primary stages, it’s important to get a correct diagnosis as early as possible.

Conditions We Treat

Central Maine Healthcare offers comprehensive, high quality rheumatology care with board-certified Internal Medicine providers who are also board certified in Rheumatology. We are committed to providing our patients with advanced medical knowledge that will enable them to enjoy the best possible quality of life.

Conditions treated:
Arthritis
Bursitis
Gout

Lupus
Osteoporosis
Psoriatic arthritis

Rheumatoid arthritis
Tendonitis

Arthritis

Arthritis, characterized by inflammation of the joints, is a disease that causes pain, stiffness, swelling and limited range of motion in any joint of the body. Anyone — including children — can be affected by arthritis, but the condition usually affects older people. According to the Centers for Disease Control and Prevention, about 30% of people between the ages of 45 and 64, and almost half of those ages 65 and older, have arthritis.

There are more than 100 types of arthritis, but the most common, by far, is osteoarthritis. Also known as degenerative joint disease, osteoarthritis is diagnosed when the cartilage — the cushiony cells that line the joints and protect the bones — breaks down. As a result, the bones can rub together, leading to damage that can reduce function and cause disability. The hips, knees and hands are most commonly affected by osteoarthritis. Other types of arthritis include:

  • Rheumatoid arthritis — a progressive and debilitating autoimmune disorder that can impact multiple joints at one time
  • Psoriatic arthritis — a type of arthritis that affects people with psoriasis
  • Gout inflammatory arthritis that develops because of too much uric acid
  • Lupus — an autoimmune disease that causes pain and inflammation in the joints, internal organs and skin

Risk Factors for Arthritis: Your risk for osteoarthritis increases as you age, and women are at a higher risk than men for the condition. Repetitive joint stress from work or sports, along with obesity, also increase the risk for osteoarthritis. Some bacterial and viral infections can cause joints to develop arthritis, and cigarette smoking can contribute to rheumatoid arthritis. Genetics also play a role in some forms of arthritis.

Arthritis symptoms:
Joint pain (most common)
Limited range of motion

Stiffness
Swelling

Tenderness

Diagnosis of Arthritis: Arthritis can often be diagnosed based on a symptoms review, but your provider may want you to get an imaging study — such as a CT, MRI, ultrasound or X-ray — to see the extent of the damage to your joints and track its progression. Blood work can also help determine the presence of inflammation.

Treatment for Arthritis: The frontline treatment for arthritis is medication. Over-the-counter pain relievers and non-steroidal anti-inflammatory medications, along with pain-reliever creams, may help. Your healthcare provider may also recommend prescription medications to relieve inflammation. Patients with autoimmune-related arthritis may need prescription immunosuppressants. When joint pain is severe, physical therapy and/or joint replacement surgery may be recommended. You can also do the following to manage arthritis:

  • Talk to your provider about what types of exercises can help.
  • Lose weight
  • Quit smoking
  • You may want to install grab bars in the bathroom and/or wear a brace or splint to support the joint. A cane or walker can help ease pain in your joints, too.

Bursitis

Bursitis is inflammation of the bursae, which are small pouches of fluid in the joints that keep bones, muscles and other structures from rubbing during movement. The bursae helps prevent wear and tear. Often resulting from overuse, bursitis can be painful, but a variety of conservative treatments, including rest and exercises to stretch and strengthen nearby muscles, can provide relief.

Risk Factors for Bursitis: Anyone can get bursitis, but the bursae often become inflamed because of too much friction — as with repetitive use — or due to an injury. People who spend a lot of time at a computer, or those who perform manual labor on construction sites, for example, are at a higher risk for bursitis. Other risk factors include:

  • Aging
  • Gout
  • Infection of the bursae
  • Injury to a joint, especially if it alters movement patterns
  • Overuse of a joint, such as performing repetitive motions during work or recreation

Symptoms of Bursitis: When the bursae are irritated, fluid collects at the site and causes swelling, redness and/or warmth. The area hurts consistently, but pain can increase when the affected joint moves or someone puts pressure on it.

Diagnosis of Bursitis: Your provider will start the process of diagnosing bursitis by asking about your medical history, including any chronic conditions or allergies you may have, the medications you take, and the nature of your symptoms and what you’ve done to treat them. The provider will conduct a physical exam, taking care to scrutinize your joints for swelling and other signs of bursitis. Other useful diagnostic tests include:

  • Blood tests. Rarely, a bacterial infection can cause bursitis. Blood tests can determine whether an infection is present.
  • Fluid samples. A sample of fluid from a swollen joint can reveal infection.
  • Imaging studies. X-rays can rule out or reveal bone problems that could be causing your symptoms. An MRI or ultrasound can show inflammation of the bursae.

Treatment for Bursitis: Your provider may recommend rest, ice, compression and elevation (RICE) as an initial treatment for bursitis, and you may receive an antibiotic if an infection is the cause. If the RICE method doesn’t provide pain relief, other treatment options include:

  • Bracing
  • Corticosteroid injections
  • Draining fluid from affected joints
  • Over-the-counter anti-inflammatory and pain-reliving medications
  • Physical therapy
  • Splinting

If other treatments do not work, surgery may be necessary to repair damage in affected joints.

Gout

Gout is a common, highly painful form of arthritis caused by uric acid crystals in the joints, often starting in the big toe. Uric acid is formed by the breakdown of purines, which are organic compounds found in soft tissues and certain foods. When there’s too much uric acid in your blood, it can collect as crystals in the joints. Gout alternates between periods of symptom flares and remission, with weeks to years separating the two. This condition has no cure, but medications can relieve symptoms and lifestyle changes may reduce the risk of flares.

Risk Factors for Gout: Men are much more likely than women to develop gout. Factors that can increase your risk include:

Diet of significant red meat, liver, tuna, mackerel, herring, sardines, scallops, mussels and other purine-rich foods
Family history of gout
Alcohol consumption
Congestive heart failure
Diabetes
High blood pressure
Insulin resistance
Obesity
Organ transplantation
Reduced kidney function
Use of aspirin/drugs with salicylate
Use of diuretics
Use of levodopa and cyclosporine
Use of the vitamin niacin

Symptoms of Gout: Gout can affect any joint, but it’s more common in the toes, ankle and knee. The condition rarely affects more than one joint at once. During flares, an affected joint may be painful, stiff and swollen, as well as red and warm to the touch.

Diagnosis of Gout: Your provider will ask about other medical conditions you may have and the medications you take. Be prepared to provide detailed information about your symptoms, including which joint is affected, what the pain feels like, when it began and how long it’s been going on.

  • Physical exam. The provider will examine the affected joint signs of gout, such as swelling and heat.
  • Imaging tests. An X-ray, ultrasound or MRI allows the provider to assess the condition of the joint and rule out other possible causes of your symptoms.
  • Blood test. High levels of uric acid in your blood are a clue that gout may be present.
  • Fluid sample. The provider may wish to draw fluid from the affected joint to look for uric acid crystals.

Treatment for Gout: Most treatments for gout involve lifestyle changes that can help keep patients in remission as long as possible. If you have gout, you should avoid alcohol and foods that are high in purines and fructose. Drinking plenty of water can lower uric acid levels in the blood, and low-impact physical activity contributes to weight loss and can reduce joint pain. Stress can fuel flares, so try to reduce stress levels. Medical options to relieve pain and swelling include nonsteroidal anti-inflammatory drugs such as aspirin, oral or injectable corticosteroids, and colchicine.

Lupus

Lupus is an autoimmune disorder that causes inflammation throughout your entire body. Symptoms may cycle through periods of improvements and flare ups — but the chronic disease is not curable. However, medications, lifestyle changes and careful monitoring with the help of our providers can help you get back to feeling close to normal.

Risk Factors for Lupus: No one yet knows what causes lupus, although genetic factors are thought to be a factor. Around 90% of people with lupus are female, and most develop the disease between ages 15 to 44. People who are African American, Asian-American, Latino, Native American or Pacific Islander are slightly more likely to develop the disease, as are people who have a close family member with lupus or a different autoimmune disease.

Symptoms of Lupus: There are many different symptoms of lupus, and they vary from person to person. Symptoms can also change as the disease evolves or worsens. Some of the most common symptoms are:

Arthritis or joint pain
Chest pain
Fatigue
Fever
Hair loss
Low blood cell count
Mouth sores
Muscle pain
Sensitivity to sun
Swollen glands
Rashes, often butterfly-shaped on the face

Diagnosis of Lupus: After we evaluate your medical history and symptoms, they will order blood and urine tests, as poor kidney function can be another sign of lupus. The blood will be screened for specific antibodies. If you test positive for the antinuclear antibody — a test that helps identify autoimmune disorders — you will undergo additional bloodwork that can help diagnose lupus. Your provider may also order a tissue biopsy of your skin or your kidney.

Treatment for Lupus: There is no cure for lupus, and your treatment plan will likely change throughout the course of your life, as symptoms flare and subside. We will help you decide what medications and other medical care you might need. Common medications used in lupus treatment include corticosteroids and the antimalarial drug hydroxychloroquine. You may also need medications to treat heart or kidney problems that lupus can cause.

Osteoporosis

Osteoporosis literally means “porous bone.” This disease weakens bone density and mass, leading to fragile bones that can easily be broken in a fall. Over 53 million people in the U.S. have osteoporosis or are at high risk for developing it, but the disease can be prevented and treated in most cases.

Risk Factors for Osteoporosis: Women are far more likely to get osteoporosis than men, especially white and Asian women, and women who have smaller frames. Older people are significantly more likely to develop the disease. Other risk factors include a family history of osteoporosis, smoking, excessive alcohol consumption, low activity levels, a diet low in calcium and Vitamin D, and longtime use of some medications, including glucocorticoids. Some chronic diseases can also lead to bone loss.

Symptoms of Osteoporosis: Osteoporosis often has no external symptoms and is not discovered until a person has a sudden fracture. Some patients with osteoporosis in their vertebrae have back pain or develop a hunched back.

Diagnosis of Osteoporosis: A bone mineral density test is the first step toward an osteoporosis diagnosis, after a general physical exam. A dual energy X-ray absorptiometry (DXA or DEXA) test, which works much like a normal X-ray, can measure bone mineral density at various points across your body, like your thigh, your hip and your spine. If the DXA shows possible osteoporosis, your provider may order more bloodwork or other scans.

Treatment for Osteoporosis: Prevention of osteoporosis is the best treatment. A healthy diet with good amounts of calcium and Vitamin D, along with regular exercise and strength-training, can go a long way toward helping prevent osteoporosis for many people. Post-menopausal women at risk may also want to consider taking estrogen supplements.

For patients where osteoporosis has already developed, nutrition and exercise will be a part of treatment. Certain medications like bisphosphonates, calcitonin, estrogen and other hormones may be prescribed. Fall prevention will also be important, especially for older patients, and orthopedic shoes, canes or shower stools could be recommended to help maintain safe mobility.

Tendonitis

Tendonitis is a common condition that puts wear and tear on the tendons — tissues in the body that connect muscles to bones. Any type of repetitive motion, including playing sports like tennis or bowling, playing an instrument, or working in a factory, can cause tendonitis.

Tennis elbow is one of the most common types of tendonitis. Golfers often experience a similar repetitive injury called “golfer’s elbow.” Achilles tendonitis, another form of tendonitis, is common among runners, and basketball players are familiar with jumper’s knee. Other types of tendonitis include biceps tendonitis and rotator cuff tendonitis.

Risk Factors for Tendonitis: From athletes to office workers, anyone who engages in any type of repetitive movement on a regular basis can get tendonitis. If you have diabetes, arthritis, gout, overactive or underactive thyroid, you also have an increased risk of tendonitis.

Symptoms of Tendonitis: The first signs of tendonitis are usually pain and tenderness where the tendon attaches to the bone. The pain, often a dull ache, is usually present when the joint is moved. Tendonitis can also cause mild swelling around the sore joint.

Diagnosis of Tendonitis: If you think you have tendonitis, talk to your provider. Your provider will review your medical history and conduct a physical exam, where you can describe your symptoms and they will evaluate the area. Tendonitis can usually be diagnosed just based on the provider’s exam. However, these additional tests may be performed:

  • An MRI to see if the tendon is inflamed
  • Injecting an anesthetic into the area to see if the pain diminishes.
  • Testing to see if there’s an infection. This is done by taking fluid from the area.
  • X-rays to see if there are other injuries or problems in the area

Treatment for Tendonitis: The frontline method for treating tendonitis is usually the RICE technique: rest, ice, compression and elevation. Medications, such as aspirin, naproxen or ibuprofen can help reduce pain and inflammation.

If you have tendonitis, you can prevent it from getting worse by strengthening the area with stretching exercises and wearing a brace, band or splint on the injured area. Patients who experience more severe tendonitis may need an injection that contains a steroid called cortisone and a numbing medication. Physical therapy and surgery may be recommended for more severe cases.

Contact Us:

Central Maine Rheumatology
685 Sabattus St.
Lewiston, ME
207-784-1699

Gastroenterology

At Central Maine Healthcare, our board-certified gastroenterologists are up to the task. We provide expert care for all types of gastric problems, from everyday stomach ailments to complex intestinal, swallowing and inflammatory conditions. Working closely with you, we’ll create a tailor-made treatment plan to relieve your specific symptoms, so you can get back to your life.

Specialized Care for Digestive Disorders

Our GI doctors combine years of experience with compassionate care to diagnose and treat any gastric issue. Specialties include:

  • Bowel disorders
  • Colorectal cancer
  • Crohn’s disease
  • Esophageal disorders
  • Hepatitis
  • Ulcerative colitis

Each condition calls for a different path to find the best diagnosis. Some can be identified by blood tests alone; for others we might use X-rays, a CT or MRI, colonoscopy or endoscopy—a painless procedure in which your doctor inserts a thin tube, with a camera attached at the end, into your digestive tract to see what’s happening. No matter how complex, we can help manage the problem successfully, and, in many instances, completely cure it. Depending on your symptoms, treatment options may include medication, lifestyle support, minimally invasive procedures or other therapies to meet your needs.

Helping You Take Control: Some digestive disorders will be with you long-term, and you may need a program of self-management to keep symptoms at bay. Our team, including registered dietitians, is here to show you the skills and tools to support your healthiest life.

Gastroenterology Treatments & Specialties

At Central Maine Healthcare, we’re committed to helping people throughout western and central Maine take charge of their digestive health. Our board-certified gastroenterologists provide specialized care for a full range of gastric conditions, whether your symptoms are mild or significantly impacting your health and daily life. We provide the latest diagnostic tests to understand exactly what’s ailing you, as all as the latest treatments to help you manage your condition more easily and effectively.

Endoscopic Ultrasound: Ultrasounds offer a minimally invasive way to evaluate disorders in all parts of the body, including digestive disorders. These exams use an endoscope—a long, fiber-optic tube that uses high-frequency sound waves to produce detailed images of the lining and walls of the digestive tract and chest. It can also examine nearby organs, including the pancreas, liver and lymph nodes, for other potential problems.

ECRP is a kind of endoscope exam, designed to examine your pancreatic and bile ducts highlighted with dye. Most of the time, your doctor will pair an ECRP with X-rays to get the complete picture.

Laparoscopic Surgery: Should you require surgery to help treat a digestive problem, rest assured you’re in skilled hands. Our surgeons specialize in laparoscopic techniques, which often offer significantly less pain and scarring, fewer complications and a faster recovery compared to traditional “open” procedures.

Prokinetics are a type of medication that reduces some of the discomforts of gastro disorders caused by “delayed emptying.”

Integrative Medicine: For gastric disorders, as well as ailments in other parts of the body, integrative medicine at Central Maine offers therapies that can play a vital role in healing. Acupuncture can help relieve symptoms by stimulating the body’s own natural painkillers. Other approaches include probiotics (beneficial bacteria already found in the digestive tract), fish oil (now widely recognized as an anti-inflammatory), aloe vera gel, as well as nutritional and herbal supplements. Our GI doctors and integrative medicine experts will work together and with you to help create a custom and comprehensive treatment plan.

Gastrointestinal Disorders We Treat

Dealing with any kind of gastrointestinal problem can be painful, not to mention undue stress or embarrassment that keeps you from the life you love. At Central Maine Healthcare, we can help put your body – and mind – at ease. Our dedicated team of gastroenterologists and support staff, including registered dietitians, are skilled in treating all types of digestive problems. Whether your problem is a short-lived “stomach bug” or a chronic condition, count on our experts to help you find the right solution to help get back to feeling and living your best. Click to learn more about Gastrointestinal Disorders We Treat.


Contact Us

Central Maine Gastroenterology
77 Bates Street, Lewiston, ME
(207) 784-5784


Resources:

General Welcome to the Endoscopy Department Form
New Bravo EGD Instructions
New CN Miralax Instructions
New CN Peg 3350 Instructions
New CN SuPrep Instructions
New EGD and CN Miralax Instructions
New EGD and CN Peg 3350 Instructions
New EGD and CN SuPrep Instructions
New EGD Instructions
New ERCP Instructions
New EUS and ERCP Instructions
New EUS Instructions
New Sigmoidoscopy Instructions
New VCE EGD Instructions

Addiction Services

Mission

We are committed to understanding and serving people who are living with addiction. We provide compassionate trauma-informed care based on best practices and the principles of harm reduction.

Pathways to Treatment

We recognize that people seeking treatment for opioid use disorder may be at different stages in their recovery and their readiness to change. A one-size-fits-all treatment program can feel frustrating to both patients and providers. To ensure that we are responsive to our patients’ needs and providing the best care possible, we have provided several pathways.

  • Bridge Clinic
    • Weekly outpatient appointments with a medical provider for low-barrier access to medication for opioid use disorder
  • Recovery Group
    • Weekly appointments with integrated outpatient care and group counseling for patients with stimulant and opioid use disorder
  • Intensive Outpatient Program
    • Weekly outpatient appointments with a medical provider, integrated with virtual group counseling.
  • Maintenance
    • Monthly appointments with a primary care provider for maintenance on medications for opioid use disorder.

Medications

We offer Sublocade, Suboxone, Subutex and Vivitrol.

What To Expect

Your first appointment is an opportunity for us to address any immediate risks related to drug use you may be facing. If appropriate, we help you initiate medication for opioid use disorder and send you home with harm-reduction supplies, like Narcan and medication lock boxes.

You will meet with one of our Behavioral Health partners who will help us develop a holistic wellness plan based on psychosocial assessments conducted on-site over the course of 1-3 appointments. These assessments help us identify any barriers to recovery you may be facing, such as lack of transportation, homelessness, mental illness, or chronic disease.

You can expect to engage with our care team on a weekly basis while you stabilize on medication. From there you and your care team may decide a higher level of care to learn relapse prevention skills is essential to your recovery or you have reached a place where you are ready to sustain your recovery through community and peer support with ongoing medication management.

It is extremely rewarding to be involved with people’s recovery and helping to improve their health and overall well-being.
– Dr. Paul Vinsel, DO

Contact Us

76 High Street
Lewiston, ME 04210
Ph. 207-795-2823
Fax 207-795-2808

If you do not have a phone, please come to 76 High Street in Lewiston and ask to speak to the Addiction Services Coordinator.

Mission, Vision and Values

Our Mission

To provide exceptional healthcare services in a safe and trustful environment, through the expertise, commitment and compassion of our team of caregivers.

Our Vision

Safe, reliable, high-quality care of every patient, every day.

Our Values

Compassion, Citizenship, Integrity, Service, Excellence, Commitment

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Visitor Guidelines

CURRENT POLICY AS OF 5/18/2023

Visiting Hours

Central Maine Medical Center
8 a.m. to 8 p.m. daily
Maternity – 12 p.m. to 8 p.m. daily

Bridgton Hospital
8 a.m. to 8 p.m. daily
Weekends – please enter through the Emergency Department

Rumford Hospital
8 a.m. to 8 p.m. daily
Weekends – please enter through the Emergency Department

CMH Provider Team
Normal business hours 

RESTRICTIONS ON VISITATION

Professional judgment will be used to determine whether visitation should be limited for clinical reasons, or, in the event of a shared room, the needs and privacy of other patient(s) in the room, observing the following guidelines:        

  • The patient has two options regarding restriction of visitation:
    • a.      Denied = deny all information; or
    • b.      Restricted = information to be given is restricted as specified by the patient.
  • The patient has the right to:
    • a.      Designate persons to be considered as support persons for visitation by communicating this to the healthcare provider orally or in writing; and
    • b.      Designate visitors, change, or revoke the designation at any time.
  • Patients may have up to two (2) visitors at one time.
  • Designated visitors, along with the changes to designations, should be communicated to the Patient Access Center (PAC) team, Central Registration at Bridgton Hospital and Rumford Hospital or the Hospital Operator as noted in the electronic medical record.
  • In the absence of restrictions, the patient will be on regular status and the caller will be transferred to the patient care unit.
  • In arranging visiting hours, nursing department will balance the patients’ need for rest, with the benefit of having visitors.
  • The charge nurse or patient’s assigned nurse is expected to exercise good judgment in limiting the frequency, duration, and number of visitors.
  • The organization reserves the right to limit visitation for other situations, including community transmission of disease and other clinical restrictions, the disruptive behavior of a visitor, the impact of visitors on the patient or roommate’s need for privacy (especially during a procedure or test), court orders limiting or restraining contact and behavior presenting a direct risk for threat to patients or staff.
  • Visitors’ requests to stay overnight will be granted as long as the patient is located and remains in a single room and the request does not interfere with the medical care of the patient.
  • Additional concerns surrounding the safety of patients and staff can be further addressed through a call to Security, the Nursing Supervisor, by using Signal 5000, or as appropriate to your campus. 

VISITATION GUIDELINES FOR MINORS, DEPENDENTS

  • Minor visitors/siblings may visit minor patients, when a supervising adult accompanies them and remains present.  In these situations, minor visitors may check on their friend but may not remain in the patient’s room without a supervising adult.
  • Minor siblings will not be allowed to stay overnight and/or be responsible for minor patients.
  • When the patient is a minor and the PARENT(S) ARE MINOR CHILDREN, the situation should be handled like a parent and child relationship, unless the provider and/or nursing staff identify problems that affect the care and treatment of the minor.  Adult relatives may be included based on relationships and the needs of the situation.
  • Minor children shall NOT spend the night with the adult patients.  One identified exception is the breast-feeding mother where a separate adult can stay and assist with the infant.
  • Mentally or physically challenged visitors should NOT be left alone and unsupervised with patients; there must be a supervising and accompanying adult at all times, preferably a family member, to avoid distress to patient, visitor and staff.  For situations that require additional assessment, contact Care Management staff for guidance. 

Extraordinary Circumstances:

  • Certain patients will require ongoing accompaniment by a family member or other visitor for some or all of their hospital stay.  Extraordinary circumstances include:
    • a.         Patients with significant intellectual disabilities;
    • b.         Patients with unique communication needs, such as dementia/confusion or language barriers that cannot be addressed appropriately through typical translation services;
    • c.          Patients in police custody;
    • d.         Patients from institutions who require near-constant attendance by a staff member with special understanding of the patient’s needs;
    • e.         Patients who require near-constant attendance and have an immediate family member who is willing to be in attendance; or
    • f.           Compassionate care or end of life care. 

Clinical Restrictions

  • Justified clinical restrictions may include, but need not be limited to, one or more of the following:
    • a.      A court order limiting or restraining contact;
    • b.      Behavior presenting a direct risk or threat to the patient, hospital staff or others in the immediate environment;
    • c.       Behavior disruptive to the function of the patient care unit;
    • d.      Patient’s risk of infection by visitor;
    • e.      Visitor’s risk of infection by patient;
    • f.        Patient’s need for privacy or rest;
    • g.      When the patient is undergoing a clinical intervention or procedure and the treating health care professional believes it is the patient’s best interest to limit visitation during the clinical intervention or procedure; and,
    • h.      Registered sex offenders in nursing units such as Pediatrics when there are children present as patients. 

Visitor Requirements
In-person visitors must follow infection prevention measures, including:

  • Visitors entering rooms of patients on Isolation Precautions are required to adhere to all safety and posted Personal Protective Equipment (PPE) requirements.
  • Visitors are not allowed to eat or drink while in Isolation Precaution rooms.
  • Visitors may be asked to leave during aerosol generating procedures (AGP) or the collection of respiratory specimens for patients on Isolation Precautions.
  • It is strongly encouraged that visiting not occur during times of acute illness or exposure, but if unavoidable, masking is required.
  • Masking continues to be required under the following circumstances:
    • a.      If the visitor is experiencing any respiratory symptoms such as runny nose, sore throat, cough, shortness of breath, or fever, fatigue, body aches, headache or vomiting/diarrhea.
    • b.      If the visitor tested positive for SARS-Co-V2 within the previous 10 days.
    • c.       If the visitor has had a known exposure to a communicable disease (ex. 10 days for COVID without a test, 7 days if tested negative).
    • d.      If entering an area/unit designated for high risk patients or identified as experiencing ongoing transmission of infection.
  • Visitors must sanitize hands upon entry and when leaving a patient room.
  • Visitors should not wear gloves unless directed to do so by a staff member.
  • Visitors are not permitted to bring personal items beyond absolute essentials (e.g. wallet or purse, keys, cell phone).
  • Visitors are permitted to leave and return to the building during designated visiting hours.
  • Video conferencing and telephone calls may be possible alternatives to in-person visitation and escorting. Leadership will work with the administrator-on-call and the attending physician to make a final determination on whether visiting criteria are met.

DISCLAIMER STATEMENTS
Extenuating circumstances may necessitate deviation from the terms of a policy. It is understood that emergent situations may occur, which require immediate resolution. Where applicable, appropriate documentation should be created to support the necessity for such deviations.

Updated May 1, 2023

Interpreter Services and Assistive Devices

Central Maine Healthcare recognizes, values and respects the personal worth and dignity of each patient served by our system. If you’re a patient or visitor with communication needs, we will provide you with immediate and equal access to appropriate and effective assistive communication services and devices.

Assistive Services

  • Live in-person interpreter
  • Video remote interpreting (VRI)
  • Over-the-phone interpreting (OPI)

Assistive Devices/Aids

  • TTY telecommunication devices
  • Amplified listening devices
  • Hearing aid compatible big button phone
    (Braille, strobe light and volume control)
  • Special nurse call bell (blow, squeeze, touch, air)
  • Baby cry alarm
  • Alerting devices for phone and/or door
  • Deaf and hard of hearing/visually impaired door sign
  • Page magnifier for visually impaired
  • Dry erase board
  • Pictogram book
  • Totes for supplies
  • Translated documents in top languages
Central Maine Healthcare_CMH-InterpretationServices_18x22Download

Patient and Family Advisory Council

Patient and family advisors, representing the collective voice of all patients and families, collaborate with Central Maine Healthcare to achieve its goal of providing the highest quality patient-centered care to every patient, every time.

Click here to submit your interest

What should I expect as a member of the Patient and Family Advisory Council?

The participation of patients and family members on the CMH Patient & Family Advisory Council is very important to enhancing the quality of the healthcare experience. As a council member, you are invited to:

  • Represent the CMH mission/vision/values and service standards.
  • Follow all privacy requirements according to state and federal law (see HIPAA).
  • Share your healthcare experience with other advisors and CMH team members at monthly meetings held both in-person and virtually.
  • Utilize open communication and willingness to offer both positive and negative comments in a respectful way.
  • Participate in group discussions to talk about ideas for how CMH can improve its care, quality, safety, and services.
  • Be respectful of the unique background and perspective of each individual member.
  • Provide insight from the patient and family perspective about CMH’s policies, care practices, and patient education materials.
  • Identify patient and family needs and concerns.
  • Serve on subcommittees and quality workgroups to help bring the patient and family perspective to these efforts.
  • Encourage and support patient-centered care across the system.

To download more about the Patient and Family Advisory Council, click below then check your downloads folder.

CMH Patient and Family Advisory Council Booklet with endorsement stampDownload

Submit your interest today

If you are interested in becoming a council member, please complete the form below.

Once we have received your form, a member of our team will contact you to continue the process, which includes a meet and greet.

For questions please contact:
Ashley Ellis, System Manager Patient Experience
ashley.ellis@cmhc.org

Click here to submit your interest

Request Your Medical Records

Click here to request your records

How do I obtain a copy of my medical records?

An Authorization to Release Medical Information must be completed and signed by the patient or their legal representative in order to obtain a copy of their medical records or to have them sent to another facility. There are three options to obtain a copy of this form:

  • Click here to request your records
  • Pick up a copy of the authorization form in the Health Information Management department.
  • Call 207-795-2480 to speak to a Release of Information Representative to receive the authorization form via mail or fax.
  • Download the authorization form to your computer’s *DOWNLOADS* folder

How long will it take for my request to be processed?
Processing times vary, but most requests can be filled within seven (7) business days.

Is there a fee to receive copies of my medical records?
In some instances, there may be a fee for copying protected health information. The exact amount cannot be determined until the request has been completed. Should there be a fee, the patient will receive an invoice mailed to their home address.

Contact Us

Central Maine Medical Center – Health Information Management
60 High Street, Lewiston, ME  04240
Phone: 207-795-2480, Fax: 207-344-0674
Monday – Friday 8 a.m. to 4:30 p.m., Closed Major Holidays

Bridgton Hospital – Health Information Management
10 Hospital Drive, Bridgton, ME  04009
Phone: 207-647-6106, Fax: 207-344-0392
Monday – Friday 6 a.m. to 2:30 p.m., Closed Major Holidays

Rumford Hospital – Health Information Management
420 Franklin Street, Rumford, ME  04276
Phone: 207-369-1076, Fax: 207-344-0392
Monday – Friday 7 a.m. to 3:30 p.m., Closed Major Holidays

Notary Public

CMH has Notary Public services available at Central Maine Medical Center, Bridgton Hospital and Rumford Hospital.  Ask your nurse about making arrangements if you have a document that needs to be notarized.

Click here to request your records

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